At Aaron's Department, we offer a range of products and tools to help improve the customer service and experience your business and employees deliver.

You can read all about our different Customer Feedback, Evaluation, and Benchmark Survey products we can provide below.

Feedback Forms

No matter how you communicate with your customers, you can get feedback on it.

Aaron's Department Customer Feedback tools allow you to automatically request feedback after any interaction. using fully customisable forms to ask the questions you want the answers to.

Each of the following is available as a separate tool:

Websites

Use this product to get feedback on your webpages. Read More 

Phone Calls

Use this product to gain feedback on the phone calls you are having.Read More 
Copy of head(2)

Emails

Use this product to gain feedback on your emails.Read More 

Video Calls

Use this product to gain feedback on the video calls that you make.Read More 

Social Media

Use this product to gain feedback for your social media interactions.Read More 

Face-to-Face Interactions

Use this prouct to gain feedback for face to face meetings, talks or presentations. Read More 

Live Chat

Use this product to gain feedback on the online chats you make. Read More 

Letters

Use this product to gain feedback on letters you send to customers and clients.Read More 

Demos

Use this product to gain feedback on the demos which you provide to current or potential customers.Read More 

SMS Messages

Use this product to gain feedback on the SMS messages you send out.Read More 

Evaluation Tools

Help improve your employee skills by highlighting and evaluating any conversation they make with customers. Evaluations can be assigned to managers, supervisors, colleagues, or even the individual who had the interaction.

Doing so creates a unique and open learning experience for everyone.

Each of the following is available as a separate tool:

 

Phone Calls

Evaluate any phone call your staff have with customers that's automatically highlighted for your attention.Read More 
Evaluate(10)

Emails

Evaluate the employee-to-customer emails that require attention with this software.Read More 

Video Calls

Evaluate and give feedback on the video calls your staff have with customers.Read More 
Evaluate(12)

Social Media

Evaluate social media content posted by your team to ensure your brand and image stays consistent with this product.Read More 

Live Chat

Evaluate any online chat employees have with your customers.Read More 

Letters

Use this product to evaluate and give feedback on the letters being sent to customers and clients.Read More 

Demos

Review and evaluate any demo given to current or potential customers.Read More 

SMS Messages

Evaluate manual and automatic SMS messages sent out using this product.Read More 

Combine Customer Feedback and Evaluation Packages for Complete Automation

When you have a Feedback and Evaluation tool for the same type of communication, it becomes even easier to evaluate!

After customer feedback is returned, our software will automatically highlight the communications that need your attention, so you only have to focus your attention where it's really needed.

Benchmark Surveys

The Aaron's Department Benchmark Survey tool allows you to find out how your customers really feel about the services and goods you provide.

The Benchmark Survey package includes two types of surveys:

General Surveys and Promoter Score Surveys

These surveys are fully customisable, and you can create as many as you want, to as many customers as you want!