Find out what your SMS recipients think about the messages you send them, and improve future communications through customer feedback.
Text messages are increasingly playing a bigger role in company strategies to communicate with customers, whether it be the latest deal or service availability. With the potential to send a message directly to a customers pocket, it's an invaluable tool to get right, which can only be done through receiving customer feedback.
With Aaron's Department's SMS Feedback tool it's never been easier to automatically request feedback from your customers regarding a call they've had with your business.
How Does It Work?
Getting feedback on your SMS messages can be done in four easy steps:
1. Create Questions
Create the questions you want to ask.
2. Copy and Paste
Paste the provided link into your SMS messages.
3. Collect Feedback
Your SMS recipients will then be able to give feedback on the message they received from you.
4. Make Changes
You can then use the collected feedback to improve the future messages you send.
Start Collecting Feedback Today!
To get started, simply click below, or book a one to one demo with one of our customer success experts who will be able to answer any questions you may have.