Change To Enhanced Paper DBS Checks

On the 1st of May, the Disclosure and Barring Service (DBS) made a change to the Enhanced paper DBS Check application process, which will have an impact on both employers and applicants.

What Is The Change To The Enhanced DBS Check?

The new change to the Enhanced DBS paper application means that once the application has been submitted, the information on the applicant's form can no longer be amended or changed by the DBS.

What Section Of An Enhanced DBS Check Will Be Impacted?

There will be three sections on the Enhanced DBS Check that will be impacted, and cannot be changed once submitted.
They are:

  • Section A - Previous and current names.
  • Section B - Your current address.
  • Section C - Five-year address history.

What Happens If It Is Submitted With False Information or an Error?

Enhanced DBS check applications that are sent off with information that either isn't included or is incorrect, will be withdrawn. This means that a new application will need to be created and submitted.

Can I Get A Refund?

If your Enhanced DBS check is rejected because of this, the DBS will not refund the application cost. 

You will therefore unfortunately have to pay for a brand new DBS check.

How Do We Prevent These Mistakes?

At the end of the day, we can only fix the mistakes that we can see! Our experienced team carefully looks over every DBS application, whether it be done via a paper application or online. 

If we suspect that any information may be incorrect, we'll get in contact as soon as possible, and only process the DBS application once we are all happy with what has been put on the application!

Get Your Enhanced DBS Checks Online

If you use our online DBS system, our automatic error checker will look for any potential mistakes or omitted information as you go, meaning you don't have to wait for us to get it in the post! This, on top of our tracker system, email updates, fast return times, and even lower costs are why we recommend you try out our online system, if you haven't already!

You can read more about our online DBS check system for employers by visiting the DBS Online section of our website.