About Us

Producing Quality Software For Over 20 Years

Hi, I’m Duncan, the Managing Director, and Founder, of Aaron’s Department!

When I created Aaron’s Department, I had one aim: to make your day-to-day life simple. 20 years later, 1000s of organisations across the UK have benefitted from our software streamlining and automating the tricky, boring parts of peoples’ jobs.

I’ve always been a strong believer of if an organisation wants to be successful, they have to listen to their customers. So that’s what we did – make software that people actually want, and does exactly what they need.

Duncan Horsfall - Aaron's Department MD

Contact Details

Phone Number

0113 877 0171

Email Address


DBS Contact Number UK

If you wish to speak directly to the Disclosure and Barring Service, the DBS contact number is 03000 200 190.

DBS Checks

Aaron’s Department

In 2002, we set up Aaron’s Department DBS, a registered Umbrella Body, authorised by the UK Government to act as an intermediary between the Disclosure and Barring Service (DBS) and an employer or organisation.

We launched our Online DBS system in 2015, making it even easier for people and companies to apply for Basic, Standard, and Enhanced DBS Checks online.

In 2023, we launched our Automatic Update Service that automatically checks to see if there have been any changes to an individual’s certificate on the DBS Update Service.

Our Affiliated Businesses

The Aaron’s Department you know and love specialises in DBS checks, but it’s not the only thing we do. A lot of our work is software development, working on automation and streamlining tools for use by recruitment & HR in a wide variety of sectors.

By Aaron’s Department

We designed TachoMagic to make the lives of Transport Managers easier. Using our technology, they only have to spend 10 minutes a week on tachograph downloads and analysis!

Our software, built in house, allows both small and large fleets to automate every step of the tachograph analysis process – from automatically downloading driver and vehicle data, to getting reports delivered straight to your inbox.

TachoMagic was built based on the feedback of its users, as all our software is.

TachoMagic by Aaron's Department
Medilink Nursing

Medilink Nursing

Medilink Nursing is a well-established Nursing Agency employing, and providing, Nurses and Healthcare Assistants across the UK.

Aaron’s Department has worked closely with Medilink from Day One, helping to automate and streamline their onboarding process, among many other things.

As a nursing agency, Medilink Nursing has been proudly supplying temporary agency staff to Residential Homes for a long, long time. This has allowed us to really understand what is needed, and take the stress out of finding last-minute cover.


We created Cxceed to improve the interactions we have with customers, and the results we saw in the quality of our calls were tremendous.

Due to its success, we wanted to make it available to the world! Our unique approach to utilising feedback for evaluation helps lower employees’ resistance to change and sharpens their communication skills. 

It’s simple really: better conversations make for a better customer experience!