FAQ: Can I Download My DBS Certificate Online?

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Can I Download My DBS Certificate Online?

Only Basic DBS Certificates can be downloaded online. Standard and Enhanced customers can only see a summary of the information on the certificate, showing whether or not any information has been disclosed.


Can I Download My DBS Certificate Online?

Once your Basic DBS certificate has been issued, you’ll receive an email from the DBS with a link to the online portal where you can download your certificate.

You’ll need to create an account on the government portal if you haven’t already done so. Once you’re logged in, you should be able to see your certificate and download it as a PDF file.

Can I Download My DBS Certificate Online?


Can Employers Download Their Employee’s Certificates Online?

Employers cannot view or download their employee’s certificates online, nor can the Umbrella Body that has processed the application – only the individual the check belongs to has access. With the applicant’s permission, a copy of the certificate can be made and stored by the employer.

Ultimately, it’s the applicant’s decision whether they share their DBS certificate, and with whom they share it. This is intended to protect their right to privacy, under the Rehabilitation of Offenders Act. Of course, if an employee is refusing to show you their DBS certificate, you’re within your rights to take further action, at your discretion.

Can i download my dbs certificate online


Summary: Can I Download My DBS Certificate Online?

Only Basic DBS applicants can download their certificate online. Standard and Enhanced applicants can only view their results on the certificate, once it arrives. This distinction is due to the laws and regulations surrounding the level of disclosure each type of check offers.

Employers and Umbrella Bodies cannot access or download their employees’ certificates online. Basic DBS applicants can opt to share access to their online certificate with any party of their choosing, but it’s their decision to make.


How can Aaron’s Department Help?

Aaron’s Department is an Umbrella Body, an organisation registered with the DBS that helps employers get DBS checks for their staff. Our online checking service spots application mistakes as they’re being made, saving you time and money by reducing the chances your applications are rejected.

We also fast-track every single application we receive, making sure you get your results as quickly as possible.

For more information, you can contact us at contact@aaronsdepartment.com or call 0113 877 0171. We’re happy to assist with any questions you may have.

Can I Download My DBS Certificate Online

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About The Author

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Matthew Dugdale

Matthew is our go-to when it comes to all things related to Recruitment & DBS checks. His experience and expertise helps make sure that everyone gets the correct level of check.


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Phillip Mason
Phillip Mason
5 months ago

What if the link sent doesnt work? What do I do then?

Kellie Dawson
Reply to  Phillip Mason
5 months ago

Hi Phillip

I have had a look through our system and cannot see that you have completed a check through us, I suggest getting in touch with the company that you completed your check through and seeing if they can help you with accessing your certificate.